PetOS unifies your clinical records, appointments, billing, inventory, communications and AI copilot into one calm workspace — built for independent UK practices.
9
core modules
50+
features shipped
5
team roles
3
AI workflows
Every feature you need to run a modern UK practice — clinical, financial, operational and communication — built together from day one.
Every AI output is a draft. Every clinical suggestion carries an RCVS disclaimer. No auto-saves. No auto-sends. Compliant by design.
Record audio during the consult. Whisper transcribes it, Claude drafts your SOAP note. Review and accept — it never auto-saves.
Enter symptoms. Receive AI-ranked differentials with confidence scores and evidence — all prefaced with a mandatory RCVS clinical disclaimer.
Generate discharge notes, patient history summaries, estimate explanations and appointment reminders as editable drafts. Never auto-sent.
The daily reorder engine uses 30-day usage averages, lead times and safety buffers to draft purchase orders — with a plain-English reasoning summary.
Per-clinic monthly AI call limit with per-operation cost tracking. Graceful template fallback when limits are reached. No runaway spend.
Every AI output is a draft. RCVS disclaimer on all clinical suggestions. No write without human approval. Compliant by design.
Powered by Claude & OpenAI Whisper. Per-clinic monthly usage limits with cost tracking dashboard. Graceful fallback templates when limits are reached. All AI model selections are configurable per workflow.
PetOS handles the background jobs — reminders, stock replenishment, inventory sync, bulk comms — so the team focuses on animals, not admin.
Configurable intervals (1 month, 2 weeks, 1 day). Cron runs every 15 minutes. Deduplication via note append. Delivers via email, SMS or WhatsApp.
Weekly cron scans all patients for vaccines due within 7 days. Per-clinic channel preference. Manual trigger available for staff.
Daily 06:00 scan calculates avg. daily usage, lead time and safety days per product. Groups items by supplier into a single draft PO with AI reasoning.
Treatments added to a visit auto-populate invoice line items on save. Staff review, adjust and send — no double data entry.
Recording a treatment fires an event that deducts the correct stock quantity and logs an audit transaction — no manual adjustment needed.
Campaigns queue in BullMQ / Redis for large sends. Audience filters: all clients, active clients, by species. Delivery and status tracked per message.
Customer submits a complaint. Acknowledgement email fires instantly. Staff see the open queue in Communications with full category and history.
Booking requests from your public page auto-create or match existing clients by phone + pet name. Staff review, confirm or reject from the dashboard.
A branded, mobile-ready portal where pet owners can see visit history, download invoices, pay online, request prescription refills and book appointments — without calling the front desk.
30-day free trial on all plans. Migration, onboarding and product updates are always included. Cancel any time.
Starter
For solo practitioners and new clinics finding their feet.
Practice
The everyday choice for established independent UK practices.
Group
For groups running more than one site with shared formulary.
Most clinics worry about migration. We've done it dozens of times and we stay with you throughout.
Email us — [email protected]Yes. We import from Vetspire, ezyVet, RoboVet, Provet Cloud, Teleos and most CSV exports. A migration specialist runs the process alongside you — your diary doesn't skip a beat.
Within the UK and EU on ICO-registered infrastructure. All backups are encrypted and tested regularly. A full GDPR Data Processing Agreement is available on request.
Most independent practices are live and taking appointments within an afternoon. Larger groups follow a structured four-week onboarding.
IDEXX and Zoetis VetScan for labs (Mars Petcare and Synlab on the roadmap). Stripe Terminal and SumUp for card payments. Stripe, Omise and GoCardless for online portal payments.
Every AI output is an editable draft — never auto-saved or auto-sent. All clinical suggestions carry a mandatory RCVS disclaimer. AI usage is logged per user for audit purposes.
Try PetOS free for 30 days. No card. No commitment. Just a calmer practice from the very first appointment.
